# Letterbook

> AI-native customer support that resolves tickets automatically.

Letterbook is an AI support agent for startups and fast-growing teams. Connect your inbox, database, and Stripe account, and Letterbook starts resolving customer tickets in minutes — not weeks.

## Key Features

- **Scenario-based playbooks**: Define instructions for handling different types of customer requests. The AI follows your playbooks to draft accurate replies.
- **Review-and-send workflow**: Every AI-drafted reply goes through your review before sending. Provide feedback to improve quality over time.
- **Self-updating knowledge base**: Letterbook learns from every resolved ticket, building a knowledge base that keeps getting better.
- **Analytics**: Track resolution time, automation rates, and customer satisfaction in one dashboard.

## Integrations

- Email inboxes
- MongoDB
- Supabase
- Postgres database
- Discord
- Stripe (order and subscription lookups)

## Who It's For

Startups and fast-growing teams that want to scale customer support without hiring and training additional staff. Letterbook gets up and running in 15 minutes.

## Links

- Website: https://letterbook.ai
- Pricing: https://letterbook.ai/pricing
- Blog: https://letterbook.ai/blog
- Documentation: https://letterbook.ai/docs
- Authenticated ticket form submissions: https://letterbook.ai/docs/user-portal/authenticated-ticket-forms
- Contact: https://letterbook.ai/contact
- Terms: https://letterbook.ai/terms
- Privacy: https://letterbook.ai/privacy