Letterbook

Key support metrics
at a glance

Track resolution time, automation rate, and customer satisfaction in real time.

Analytics

Avg first response time

22 min

Avg resolution speed

3.3 hrs

Tickets resolved

331

Tickets opened

355

The numbers you care about most

Tickets created

598

Ready to make customer support easier?

Set up your helpdesk in 15 minutes. Or book a demo to see it in action.