Letterbook

Billing support tickets
solved by AI agents

Connect your payment provider. Letterbook AI solves billing related issues.

GmailTicket created
Email
samir@acme.co
Name
Samir T.
Status
Open
AI Agent
Tools
StripeStripeSupabaseSupabase
Context
Refund PolicyTrial Terms
Draft resolution
Reply
Issued full refund of $49.00, arrives in 5-10 days
Action
Refund $49.00

How it works

David P.
4 min ago
I was charged twice for my May subscription. Can you look into this and refund the duplicate?
Stripe
Payment history
Pro Plan — May$29.00
Pro Plan — May (duplicate)$29.00
Read Billing FAQ
StripeFound duplicate charge on May 1
SupabaseVerified account with active subscription
LetterbookRecommend: refund duplicate $29.00
David P.
4 min ago
I was charged twice for my May subscription. Can you look into this and refund the duplicate?
AI DrafttoDavid
Hi David, so sorry about that. We found a duplicate charge of $29.00 on May 1. I've issued a refund, which should appear within 5-10 business days.
Stripe
Refund $29.00 to David
Send
Supabase
Stripe
Read 1 source

Ready to make customer support easier?

Set up your helpdesk in 15 minutes. Or book a demo to see it in action.